Does Groove work with USB on-the-go devices?
Q: Does Groove work with USB on-the-go devices? A: No. Groove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. On-the-go devices simply do not...
View ArticleDoes Groove work with iOS devices?
Q: Does Groove work with iOS devices (iPhones/iPads)? A: No. Groove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. iOS devices simply do not...
View ArticleWindows: How to adjust the Latency
On Windows the driver latency is configurable, so that you can optimize for performance. The Apogee Groove Control Panel is accessible from: All Programs->Apogee->Apogee Groove Driver Under...
View ArticleWindows: What is the USB Device Streaming latency values?
The USB Streaming Mode can be set to one of the following values: • Minimum Latency = 1 millisecond • Low Latency = 2 milliseconds • Standard = 4 milliseconds • Relaxed = 8 milliseconds • Reliable = 12...
View ArticleWhy are the input and output level/volume popup indicators not showing up?
Several Apogee products have pop-up level indicator graphics that will appear on the desktop of your Mac when the input and output levels are adjusted from the device or from the Mac’s keyboard volume...
View ArticleMulti-driver Balanced Armature IEMs with Groove
Apogee does not recommend the Apogee Groove for use with multi-driver balanced armature in-ear monitors. Due to the design of the balanced armature drivers and crossover networks used in this type of...
View ArticleGroove appears as IOUSBHostinginterface in Mac Sound Preferences
Only on OS X 10.11 El Capitan, the Apogee Groove may appear as IOUSBHostinginterface instead of “Groove”. This is caused by the way OS X 10.11 El Capitan reads USB device names. Audio performance is...
View ArticleSignal not showing up where it’s supposed to and routing incorrect in Pro Tools
If your signal isn’t showing up correctly in Pro Tools, coming out of Pro Tools to the desired outputs, or if the routing isn’t showing up as expected, there are a few things to check. Look below for...
View ArticleIs it ok to leave my Apogee device plugged in and connected to Mac?
Yes, it is perfectly fine for any of our devices to remain plugged in and connected to your Mac (or iOS device). There is no harm in the device remaining powered up while you’re not using it.
View ArticleAre Apogee products compatible with Pro Tools 12?
Yes! The following products have been tested and are fully compatible with Pro Tools 12 (every version of 12): JAM JAM 96k MiC MiC 96k Groove GiO ONE for Mac (old and new versions) ONE for iPad &...
View ArticleGroove causing Pro Tools on Windows error “could not initialize the Apogee...
Pro Tools does not like the standard buffer setting in the Windows Apogee Groove Control Panel, therefore it must be changed: Completely close Pro Tools Open Windows start menu > All Apps >...
View ArticleMy Groove gets really warm/hot, is this normal?
Question: My Groove gets really warm/hot. Is this normal? Answer: Yes. You may notice that the Apogee Groove can get pretty warm when it’s connected to your computer and powered up. This is...
View ArticleDo Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with...
Question: Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?...
View ArticleDo Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with...
Question: Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?...
View ArticleMac Audio Optimization Guide
When streaming audio through an interface connected to your Mac, there are many factors that can cause the audio to have artifacts such as pops or clicks, stutters, or dropouts as you play or record....
View ArticleDo Apogee products work with the iPad Pro with USB-C port?
Apple’s iPad Pro with the USB-C port marks a significant change that affects Apogee’s iOS-compatible devices. First some background: Apogee’s iOS compatible products have been officially certified for...
View Article